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I can't open data file

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I can't open data file

Unread postby TOMODACHI » Sun Feb 10, 2008 11:04 am

The software product is really great and easy to use. Thank you very much! I'm a registered user my email is "jkthanku@gmail.com".

I have a problem to open the database file. Let me describe the problem.

I got the registration file after I sent $10. Now I'm a registered user. Everything is ok and I'm satisfied with the software. When I bought a new pc I download and install a new notebook to it. Also I think I can use the registration file again and I used it. Then I copied the database file from the old pc to the new one. When I tried to open the database file it got error message saying "Error opening database. May be file is corrupted or opened in another copy of Mars Notebook."

I really don't know why and how to resolve it. Please help! I'm waiting your response.

TOMODACHI
TOMODACHI
 

Unread postby Marsianin » Tue Feb 12, 2008 1:35 pm

Hm, looks like your database was damaged while you transferred it into another computer, may be a BSOD and unexpected shutdown?
Try to start
Code: Select all
Notebook.exe yourbase.mnb /repair
but be sure your database is not opened in another instance of Mars Notebook.
Is there any life on Mars ?
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Unread postby Guest » Wed Feb 13, 2008 9:32 am

I'm sorry I can't open the database. So I can't use the "repair" option. Do you have any other ways to rocover it?
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Unread postby Marsianin » Wed Feb 13, 2008 3:12 pm

You don't need to open it for repair.
Just use Start -> Run...
and enter: Notebook.exe /repair yourdatabase.mnb
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Unread postby Guest » Fri Feb 15, 2008 1:24 pm

Hi thanks for reply. I have followed your instruction but it doesn't work. It said can't find the files. I installed mars notebook in the disk C.

Sorry for my lack knowledge of computer.
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Unread postby Marsianin » Fri Feb 15, 2008 4:04 pm

You need to put full path there, for example:
"C:\Program Files\Mars Notebook\Notebook.exe" /repair "C:\My Documents\yourdatabasefile.mnb"
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Unread postby TOMODACHI » Sat Feb 16, 2008 3:34 am

Thanks! I have done it. But I got error message "Invalid file format. Found signature: ' ??, expected: 'MARS_SOFTWARE_DB' - Native error: 10470.".
How can I repair it? I hope I can resolve it with your help. Because I have important messages stored in the notebook.
TOMODACHI
 

Unread postby Marsianin » Sat Feb 16, 2008 4:09 am

Is you got this error - it seems your database completely damaged.
You can send me your database file to support[(at)]mars-soft.net.
I will try to fix it.
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Unread postby TOMODACHI » Sat Feb 16, 2008 10:07 am

Hi I have sent the database to your email. I'm waiting your response. Thanks again!

TOMODACHI
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